Account deletion

How to delete your RiderLife account

From the app or the site:

1. sign in to your account;
2. open Settings (from the menu or from your profile photo);
3. tap Delete account, enter your password and confirm.

Deletion is immediate and permanent.

If you no longer have access to your account (you forgot your password, you no longer have the app): write from the account's email address to [email protected], with the subject "Account deletion". We delete it within 30 days at most and confirm by email.

What gets deleted

Your profile, your garage with its service history, kilometres, posts, comments, reactions, clips and photos, listings, messages you wrote, your theft reports, emergency contacts, notification subscriptions, and all the files you uploaded.

What stays, and why

• the workshop entries you added to the directory and the guides you wrote, without your name, because the community uses them;
• clubs you founded pass to the next administrator or, if no one else is left, are disbanded;
• database backups, for 14 days at most, after which they disappear;
• anything you've already sent to other people (for example a shared link) is no longer something we can control.

You can also ask for just some of your data to be deleted, without closing your account — write to the same address.